Privacy policy

Last Updated: May 2026

At Unfooled, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Unfooled is a skincare brand focused on providing honest, transparent, and effective skincare products. Our store is powered by Shopify, which helps us securely manage orders, payments, and customer experiences.

2. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

Payment Information

  • Payment method details
  • Transaction information
  • Order history

Device & Usage Information

  • IP address
  • Browser type
  • Device information
  • Website activity and browsing behavior

Customer Support Information

  • Messages sent through contact forms
  • Emails or communication with our support team

3. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Improve our website and services
  • Personalize your shopping experience
  • Send order updates and important notifications
  • Prevent fraud and unauthorized transactions
  • Send promotional offers and skincare updates (only if you opt in)

4. Marketing Communications

If you subscribe to our emails or SMS updates, we may send:

  • Product launches
  • Skincare tips
  • Promotions and discounts
  • Special offers

You can unsubscribe at any time using the unsubscribe link in our emails.

5. Sharing Your Information

We do not sell your personal information.

However, we may share your information with trusted third parties to operate our business, including:

  • Shopify
  • Payment gateways
  • Shipping and logistics providers
  • Marketing and analytics partners
  • Customer support tools

These service providers only receive the information necessary to perform their services securely.

6. Shopify Services

Our store is hosted on Shopify. Shopify may collect and process personal data to support:

  • Secure checkout
  • Payment processing
  • Fraud prevention
  • Website analytics
  • Store performance improvements

To learn more, please review Shopify’s Privacy Policy.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyze visitor behavior
  • Provide a smoother shopping experience

You can manage or disable cookies through your browser settings.

8. Data Security

We implement reasonable security measures to protect your personal information.

While we strive to protect your data, no online platform can guarantee 100% security. We recommend using secure passwords and protecting your account information.

9. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent
  • Request a copy of your information

To exercise any of these rights, contact us using the details below.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors.

11. Third-Party Links

Our website may contain links to third-party websites or social platforms. We are not responsible for the privacy practices or content of those external websites.

Please review their policies before sharing personal information.

12. International Data Transfers

Your information may be processed or stored outside your country through trusted service providers such as Shopify and payment gateways.

We ensure reasonable measures are taken to protect your data during such transfers.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, operational, or business requirements.

Updated versions will always be posted on this page with the revised date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Unfooled
📧 company@unfooled.co.in
📞 +91 9351387207

Address:
A-183, RIICO Industrial Area,
Prahladpura , Rajasthan – 302022, India